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最新动态 烧录服务 烧录产品介绍 下载中心 关于芯录微 服务与支持 联系我们

New chip support form

Algorithmic support service is a free service (some special projects and on-board burning are charge services). We respond flexibly to customers' requests for new chip programming support in programmer software support. The algorithm supports a simple submission process

You sent us a request to add unsupported chips to the programmer software (please provide some chip samples if possible).

We will immediately acknowledge receipt of your request and provide information on our work plan, expected solution due date, and the appropriate programming adapter, if required.

After these are completed, we will inform you that the latest version of the software (downloaded from our official website) is available.

If you are not completely satisfied with our solution (such as technically impossible, or expensive, or no available programming specification, etc.), we will contact you immediately and propose other suitable solutions.

Note:

Our service is free, so we can't claim.

We will serve you as soon as possible, but we can not guarantee that all requirements will be met immediately

We have the right to prioritize the needs of all users.

Algorithmic support services are closely related to acroview programmers. Users with multiple acroview programmers have priority over single acroview programmers.

In addition, the request to register as an acroview programmer member will have priority

We do our best to meet your needs.

Please provide a separate form for a requirement. If there are multiple chips in the same form, we will only follow the first one.

We understand that unanswered questions may not matter to you.

The algorithm request form can also be used to support requests for non programmable chips (such as tests), or if there is no memory part inside the chip. In this case, please indicate what we need to do with the chip in the "request attention" section

Fields requiring an asterisk (*) are required


项目信息,可烧录的芯片将用于哪里::带特殊符号(*)为必填

*

项目名称

算法申请种类

终端客户联系人

终端客户名称或网站

*

邮箱

*

电话

*

每小时烧录的芯片数

*

烧录的芯片总数

*

项目所需烧录座/模组

算法申请人信息:

*

客户 (公司名)

*

地址

城市

*

国家

*

邮编

联系人名字

联系人电话

*

邮箱

算法申请人客户类型

将用于芯片烧录的有关公司信息:

芯片烧录公司信息

*

公司名或者网站名

*

联系公司

*

联系人

电话

邮箱

要使用的编程器设备信息:

编程器(类别)

编程器用法

您在哪里买的产品

*

经销商

*

购买日期

编程器序列号

编程器软件使用版本

您想要支持的可烧录芯片信息:

*

芯片类型

供应商

封装

芯片烧录方式

解决方案要求期限

您是否检查过软件的最新版本

是否可以提供芯片样品?

其他信息:

其他信息

如果是ISP在线(在板)烧录,请指定所需的芯片接口( 例如 JTAG, SWD, UART, ...),需要提交下面文件,我们工程师会及时联系您,请帮忙准备;

1:烧录接线图及信号排列说明(ISP接线说明)、

2: 原理图& Gerbe文件(原理图) 、

3:PCBA供电电压大小 、

4:PCBA大概功耗(电流大小) 、

5:PCBA供电接口及说明(供电接口说明) 、

6:所提供PCBA功能是否正常?

7:提供供验证的测试档案(测试档案(烧录固件))

8:ISP烧录时特殊控制信号说明

9: 其他特别注意事项